Effective: July 1, 2015
This web site, www.somalogic.com, is owned and operated by SomaLogic, Inc., a Delaware corporation doing business in Colorado (“Somalogic,” “we” or “our”).
We know that your privacy is important to you, and we work hard to earn and keep your trust. We have created this Policy to let you know what Personal Information we collect when you use this Site, how we use and share the Personal Information we collect, and how we protect your privacy.
If you have any questions about this Policy or our privacy practices, please contact us using the information provided below.
Please take a few minutes to review this Policy before using this Site. By using this Site or making a purchase you are consenting to the collection, use, and disclosure of your Personal Information as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use this Site.
This Policy may be supplemented or amended from time to time by “privacy notices” posted on this Site. These privacy notices provide a level of detail that we cannot provide in this more general description of our privacy practices. For example, certain pages of this Site may contain privacy notices providing details about the Personal Information we collect on those pages, why we need that information, and choices you may have about the ways we use that information.
When you sign up to use a special feature of this Site, you may be asked to agree to special terms governing your use of the special feature. In such cases, you may be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. If any of the terms of the click-through agreement are different than the terms of this Policy, the terms of the click-through agreement will supplement or amend this Policy, but only with respect to the matters governed by the “click-through agreement.”
Information We Collect and How We Use It
When you create an account. In order to complete a purchase, you must have a user account on the Site. Users may request an account on the Site by completing and submitting our account request form. We, or our third-party service provider (as applicable) may collect information such as your name, work address, phone number, email, and other information related to your employer, your qualifications, certain payment information and other personal information requested on the application form. We may add this information to your online user profile. This information will only be used only to manage your account and purchases, to correspond with you about us, our products, your orders and other related matters. Please note that this information may be collected by a third-party, such as a payment processor, acting on behalf of Somalogic. Accordingly, we may receive information about your account from these parties.
When you make a purchase. We or a third party service providers may collect Personal Information when you purchase our SOMAmer reagents or SOMAscan assay, or make other purchases on our Site, by telephone, or via Fax. Specifically, we or our third party service providers may collect your name, email address, phone number, mailing address, payment account information, security codes, other Personal Information that may be required to process your transaction and payment, or as part of your purchase order. If you are purchasing products through our Site, your order is processed by a third party and we will not have access to the information you provide in order to process your payment.
We or our third party service providers use purchase information in order to administer, manage and correspond with you about your purchase, and may also add your Personal Information to either of our databases in order to inform you of upcoming products, news, events or other information that may be of interest to you.
If you sign up for our newsletters, emails and other offers. We may offer newsletters and other communications that provide information about our products, developments, research, and other matters. By providing your email address and any other Personal Information required by the online form, you consent our collection of this information and to receive these communications from us. We use this information primarily to administer and manage our newsletter subscriptions and to provide you with additional communications, offers, or newsletters we believe will interest you, or that you have consented to receive.
If you contact us through the Site. You may contact us, using a form available on our Site, with questions about our Products, sales, or other matters. If you contact us through the Site, we will collect the Personal Information you voluntarily provide on the applicable form (typically your name, email address and phone number) or otherwise. Any information you provide through our Site will be used in the context of resolving your request or answering your inquiry, or to provide additional information related to that inquiry, and we may place you on our marketing list for information related to your inquiry or which we otherwise believe would be of interest to you based on your inquiry.
When you submit samples to us. We may, as part of a transaction you conduct on this Site, receive biological samples you send us for processing. These samples may contain information that is considered to be Sensitive Personal Information under applicable law. By submitting samples to us, you consent to our collection, processing, use, disclosure and retention of any data we generate from the sample. Our Products are for research purposes only, and you consent to our use as part of our ongoing research and other legitimate purposes related to such uses.
Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your Web browser. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings.
An “IP address” is a unique number that is automatically assigned to your computer when you connect to the Internet. It is used to identify your computer’s “location” in cyberspace, so that the information you request can be delivered to you. If you use a dial-up connection or a connection that assigns dynamic IP addresses, your computer will be assigned a new IP address each time you connect to the Internet. If, however, your computer is permanently connected to the Internet using a static IP address, the IP address assigned to your computer will generally be the same each time you use your computer.
We may also provide your IP address to our third-party service provider who can use it to identify your state and zip code. This gives us valuable demographic information about the individuals who use this Site. In addition, if, we suspect fraud or a threat to the security of this Site, we may share our server logs—which contain users’ IP addresses—with the appropriate investigative authorities, who could use that information to trace and identify individuals.
How We Share Your Personal Information with Others
Third–Party Vendors. Somalogic shares Personal Information collected through this Site with third-party vendors who act for or on behalf of Somalogic. For example, we use third-party vendors to design and operate this Site and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.
Business Negotiations. We may contemplate, for strategic or other reasons, selling, buying, merging, or otherwise reorganizing one or more of our businesses. In negotiating with a third party about entering into such an arrangement, we may need to disclose your Personal Information. In such cases, we will take reasonable measures to protect the Personal Information we disclose, for example, by requiring a prospective purchaser to sign a non-disclosure agreement limiting the use and protecting the confidentiality of the Personal Information.
Business Transfers. Your Personal Information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization. If such a transfer occurs, the successor organization’s use of your Personal Information will still be subject to this Policy and the privacy preferences you have expressed to us.
As Described in a Privacy Notice or Click-through Agreement. We reserve the right to disclose your Personal Information as described in any privacy notice or click-through agreement posted on a page of this Site where you provide that information. By providing your Personal Information on that page you will be consenting to the disclosure of your Personal Information as described in that privacy notice.
Sensitive Personal Information. Sensitive Personal Information you provide us, if any, will be treated differently from other Personal Information you provide us. We will not disclose Sensitive Personal Information without your express consent. This consent may be part of a Privacy Notice or click-through agreement. By sending us samples—which may be submitted for research purposes only—you expressly consent to our sharing of any Sensitive Personal Information derived from that sample with our research partners and others who have a legitimate use and have agreed to protect your information in accordance with applicable law.
In General. We respect your right to make choices about the ways we collect, use and disclose your Personal Information. Discussed above are choices you have about delivery of cookies to your computer through this Site. In addition, we generally will ask you to indicate your choices at the time we collect your Personal Information. For example, we provide you with an opportunity to “opt in” or “opt out” of receiving certain communications from us. In addition, we will include an “unsubscribe” link in each electronic newsletter or promotional e-mail we send you, so that you can inform us that you do not wish to receive such communications from us in the future. Please note, if you do not wish for us to provide certain information to one or more of our commercial service providers, we may be unable to complete a transaction you request.
Previously Expressed Preferences. You may change previously expressed preferences regarding how we use your Personal Information. If at any time you wish to be taken off our mailing lists, please contact us. Please provide your full name, postal address and e-mail address so that we can find you on our mailing lists. Once we have the information we need, we will remove you from our mailing lists as you have requested. Please give us a reasonable amount of time to honor your request.
How to Access, Update or Correct Your Personal Information
If you wish to access, update or correct your Personal Information, please contact us. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity. We may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identify.
Steps We Take to Safeguard Your Personal Information
We maintain reasonable administrative, physical, and technological measures to protect the confidentiality and security of Personal Information you provide us, based on nature of the information provided. Unfortunately, no Web site, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that Personal Information you provide will not be disclosed, misused or lost by accident or by the unauthorized acts of others.
Children Under the Age of Thirteen
We are proud of this Site and we strive to ensure that it does not offend people of any age. However, this Site is not intended for children or minors under the age of thirteen years without the permission of a parent or guardian. If you believe that a child has submitted Personal Information on or through this Site without the consent and supervision of a parent or guardian, please contact us so that we can take appropriate action.
US-EU/US Swiss Safe Harbor
We comply with the principle of the US-EU and US-Swiss Safe Harbor Frameworks. These US Department of Commerce frameworks relate to the collection, use and retention of personal information collected from users in the European Union and Switzerland. We adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor/.
Links to Other Sites
This Site may contain links to Web sites operated by other organizations, including Web sites operated by our third-party service providers and other third parties. For example, if you click on an advertisement on this Site, you may be taken to a Web site that we do not control.
Limitation of liability
By providing us with any Personal Information, you expressly and unconditionally release and hold harmless Somalogic, its parents, subsidiaries, affiliates, related companies and their respective shareholders, owners, members, directors, officers, employees and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected Personal Information. In addition, while we take reasonable steps to prevent third-party companies from making unauthorized use of your Personal Information, we cannot be held liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your Personal Information collected by those third parties.
This Policy May Change
This Policy describes Somalogic’s current policies and practices with regard to the Personal Information we collect through this Site.
If you have any questions about this Policy, our privacy practices, or your dealings with our Site or Products, please contact:
2945 Wilderness Pl.
Boulder, CO 80301
The term “Content” refers to all of the software and code comprising or used to operate this Site, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Site.
The term “Feedback” refers to the Content you post on or through this Site that is specifically about how we can improve this Site and the products and services we make available through this Site.
The term “Personal Information” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
The term “Sensitive Personal Information” means any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, and the processing of data concerning health or sex life.
References to this “Site” refer to the Web site owned by Somalogic and located at www.somalogic.com, including any subpages and alternate versions thereof.